Trainthebrains.com takes academic honesty very seriously so we do not allow cheating, assistance on graded tests, impersonation, plagiarism, copyright infringements or any fraudulent activity. Students are not permitted to request any such help and tutors are not allowed to facilitate cheating, plagiarism, or engagement in any action that allows students to get a grade that they did not earn themselves. We encourage tutors and students to engage in a stimulating learning environment so we do not permit students asking for and tutors providing answers without explanations.
Terms and Conditions
Trainthebrains.com is designed to help students learn and expand their academic knowledge so we require all students to abide by our honor code. We instruct our tutors not to do work for students, instead engage them in a learning process. We expect students to know and abide by their school's Honor Code as it relates to utilizing outside resources for homeworks/projects/labs, write-ups etc. Our tutors are not responsible for knowing each school's Honor Code. We expect every student to follow ethical and moral guidelines of their academic institution. If we find evidence of use of our website in violation of honor code of your academic institution, we will immediately deactivate your account. We advise you not to engage in any activity that could lead to serious probationary or punitive measures by your academic institution as well.
Students are prohibited to upload any materials or files that would carry copyright protections or is in violation of copyright laws of any organization. It is student’s responsibility to check copyright laws before uploading any material or file on our website. We will not assume responsibility for anything you upload to our website that constitutes copyright violations.
Although our tutors make every effort to help students in best possible way, we do not guarantee complete accuracy and correctness of work. We try our best to meet your deadlines but in an event that we could not timely satisfy your need, we do not carry responsibility for delays. We also do not guarantee that the work done by our tutors will satisfy the expectations or requirements of your instructor. We recommend that you provide our tutors enough lead time and as many resources as possible for them to produce high quality content in a timely manner.
Our tutors will only begin the work after we receive your payment. We provide a price quote or hourly rate for service as listed on our website. You have every right to decline our quote, however once you authorize payment we do not guarantee reimbursements for any reason. We may investigate disputes but it is on our discretion to issue a refund in case you were not completely satisfied with the service. If our tutor fails to meet the agreed upon deadline, you have the right to cancel request and ask for a refund. However, if the tutor delivers the work before you request for a refund, we cannot guarantee the refund will be processed.
You may cancel a confirmed online tutoring session 60 minutes prior to start time. Your payment will be credited back to your account balance and can be reused at a later time. However, if you do not show up for a scheduled session 30 minutes after the start time, you will be charged full session price.
We do not allow tutors and students to exchange personal information such as phone number, e-mail address or any social media identity to ensure your security and privacy. We do not tolerate any behavior that is disrespectful or unprofessional. We reserve the right to review sessions and conduct investigations on any reported issues. If we find an unacceptable behavior, we reserve the right to deactivate your account.
Our services are to be used for the sole purpose of academics. We prohibit any unintended use of our website and reserve right to remove users from our website and prosecute them under the law.